Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Health New Zealand is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria.


We welcome your feedback on accessibility. Please let us know if you encounter accessibility barriers on


We try to respond to feedback within 2 business days.

Formal complaints

If you would like to make a formal complaint about the accessibility standards on this website, please email us at