Need urgent help?
If you’re concerned about someone’s immediate safety, 24/7 contact details and advice is below. If symptoms are mild/moderate but you want to talk to someone now, helplines listed below include the 1737 free call or text service.
What to do in an emergency
Seriously concerned about someone’s immediate safety?
If you’re seriously concerned about someone’s immediate safety:
- call 111 or take them to the Accident and Emergency Department (A&E) at your nearest hospital
- phone your nearest hospital, or your Te Whatu Ora district’s psychiatric emergency service or mental health crisis assessment team. The crisis assessment teams offer 24/7 support
- remain with them and help them to stay safe until support arrives.
Helplines with trained counsellors
Need to talk?
1737 – free call or text any time for support from a trained counsellor
Depression Helpline
Call 0800 111 757 or free text 4202 to talk to a trained counsellor about how you are feeling or what you’re experiencing
Youthline
0800 376 633 is a free service for any young person, or anyone supporting a young person
The Lowdown
Text 5626 is for rangatahi who want to talk things through with or get support from a trained counsellor
Alcohol Drug Helpline
0800 787 797 is a 24/7 service where you can speak with a trained counsellor